Refund & Return Policy
This Refund & Return Policy applies to all purchases made from Eversum Sports Inc.
Return Eligibility
-
Items may be returned within 14 days of delivery.
-
To be eligible for a return, the item must be:
-
Unused
-
In its original condition
-
In the original packaging
-
Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, your refund will be processed to your original payment method.
Refund Details:
-
Product Cost: Fully refundable for eligible returns
-
Shipping Costs: Non-refundable
Defective or Damaged Items
-
If you receive a defective or damaged product, you are eligible for a full refund including shipping costs.
-
A return shipping label will be provided at no additional cost.
-
Please contact us with details and proof (such as photos) of the issue.
Restocking Fee
-
A 20% restocking fee will be applied if:
-
The item is returned without original packaging, or
-
The item is damaged due to customer handling
-
This fee will be deducted from your refund amount.
Non-Refundable Items
-
Blind box items are non-refundable and cannot be returned.
Exchanges
-
We currently do not offer direct exchanges. If you wish to replace an item, please return the original item and place a new order.
Return Process
To initiate a return:
-
Contact our customer support team with your order details.
-
Wait for return approval and instructions.
-
Ship the item back as instructed.
Contact
For any questions regarding returns or refunds, please contact our support team.